ศูนย์ช่วยเหลือและคำถามที่พบบ่อย

Durfeenz publishes trade setups and, if you enable it, executes them inside your own exchange account. It never holds your money.

It is not an investment fund, not a managed account, and not a place you deposit money. There is no Durfeenz wallet and no deposit address. Anyone telling you to send funds to Durfeenz is not us.

You create an account, choose a subscription, and start reading the calls. Connecting an exchange is a separate step you can take later, or never — the signals tiers do not need one.

No. That is who this is built for. Every call is written out with the entry, the stop and the target, so you can follow it manually, or let it run automatically with Connected Execution.

See your balances and positions, and — only if you choose a trading subscription — place orders. It can never move money out. We check that ourselves when you connect, and if the access you give us turns out to allow withdrawals, we refuse it and store nothing.

Because there is nowhere for them to go. Durfeenz has no wallet, no deposit address and no balance of yours on its side. It is not a policy we could quietly change — the thing simply does not exist.

Delete the access at your exchange. Everything stops immediately and it needs no cooperation from Durfeenz. You do not have to email anyone or wait for a support reply.

About two minutes, done on your own exchange. Never type access details into a chat — anything typed into Telegram stays in its history on every device you are signed into.

It watches the market around the clock and takes a setup the moment it appears. It sets the stop before it enters, and never moves it. Moving a stop is how an account bleeds out, and it is the thing a person cannot reliably stop themselves doing at the wrong moment.

It cannot tell you what the market will do. It cannot avoid losing trades — a stop being hit is the system working, not failing. And it cannot make a small account large quickly; anyone promising that is selling something else.

No, and no honest system can. Trading carries a real risk of loss, including the whole amount. The performance you see is read from your own exchange account and can be negative.

Yes. Every call is posted the moment it is made — wins and stop-outs alike — and nothing is added afterwards. The log cannot be edited or deleted, by us or by anyone.

A flat monthly subscription, and nothing else. We take no share of your profits and no commission on your trades. That is deliberate: a cut of profits gives us a reason to take risks with your account that you would not take.

Your exchange charges its own trading fees on every order, and perpetual futures charge or pay funding periodically. Those go to the exchange, never to us, and they apply whether or not you use Durfeenz.

No. The subscription is the same amount whatever happens. You can cancel at any time.

Withdraw your money, move it between accounts, or hold it. Not as a promise — as a fact about how the access works. We reject any key that could withdraw, at the moment you connect it.

Durfeenz will never ask you to send funds anywhere, because there is nowhere to send them to. Anyone requesting a transfer, a deposit, or a withdrawal-enabled key is not us. Check every official link on the verification page before you act on anything.

Never. Not by email, not in the bot, not on a call. Anyone who does is not us, no matter whose name or logo they are using.

Not to use Durfeenz. Your exchange already verifies you before it will give you an account or let you trade, so we do not ask you to do it twice. We do ask your age and country at sign-up, because availability genuinely differs by market and we would rather tell you before you pay than after.

Availability varies. Some markets are limited to education and signals only, and some are unavailable entirely. We tell you at sign-up, not after you have paid.

In crypto, through a payment processor. The payment goes to the processor, never to a Durfeenz wallet, because we do not have one.

Cancel at any time. Because we never hold your funds there is nothing to withdraw and nothing to wait for — your exchange account is untouched.